Late updated: 3-March-2026
Privacy Policy
1. Introduction
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our website or engaging our services, you agree to the terms of this Privacy Policy.
2. Who We Are
This website and related services are operated by:
Southern Web Systems
ABN: 83 766 812 537
Based in Tasmania, Australia
For any privacy-related enquiries, please contact us using our contact form.
3. What Personal Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Business name
Job title or role
Information provided via contact forms
Information provided during consultations or service engagements
Technical data such as IP address, browser type, and usage data
If you engage our services, we may also collect information necessary to provide those services.
We do not collect sensitive personal information unless it is directly relevant to the services being provided.
4. How We Collect Information
We collect personal information:
When you complete a contact form on our website
When you email or call us
During consultations or service engagements
Through website analytics tools
When you engage us for development or consulting services
5. Why We Collect Your Information
We collect personal information to:
Respond to enquiries
Provide web development, SaaS, or consulting services
Communicate about projects
Send invoices and manage payments
Improve our website and services
Meet legal and regulatory obligations
We do not sell or rent personal information to third parties.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored:
On secure cloud hosting platforms
On password-protected systems
With trusted third-party providers (e.g. hosting, email, analytics)
While we take reasonable steps to secure your data, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.
7. Disclosure of Personal Information
We may disclose personal information to:
Cloud hosting providers
IT service providers
Payment processors
Professional advisers (e.g. accountants or legal advisers)
Government authorities where required by law
Where possible, we ensure third-party providers handle information securely.
Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
To request access or correction, contact us using the details provided above.
9. Cookies and Analytics
Our website may use cookies and analytics tools to:
Understand how visitors use the site
Improve performance and functionality
You can disable cookies through your browser settings, though some site functionality may be affected.
10. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Meet legal or accounting requirements
Resolve disputes
When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last updated” date.
12. Contact Us
If you have questions, concerns, or complaints about how your personal information is handled, please contact us via our contact form.
For privacy and security reasons, we do not publish our email address publicly - please use our contact form to get in touch.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).